![]() Select “Refill Prescription” tab left hand side of page. Be sure to have your prescription number available. Our 24-hour automated telephone system guides you through the refill-ordering process. ![]() How do I order a refill using the Online Ordering Service? Once an order has been processed, it cannot be stopped. Please send only prescriptions to be ordered immediately. The Mail Order Pharmacy does not hold prescriptions. There are three simple steps to getting your prescription filled. How do I order a new prescription using the Online Ordering Service? If you need to start your medication immediately or do not have enough to last you at least two weeks, request two prescriptions from your prescriber: one for an initial short-term supply of your maintenance medication that your local retail pharmacy can fill immediately, and a second for a 90-day supply, including the fills that can be submitted to the Mail Order Pharmacy. The pharmacy will begin processing your order once this request and the original prescription is received at our facility. Mail in hand written prescription to address indicated on website.You will be required to submit information to set-up an account with and will need to provide payment and shipping information along with your health information such as your drug allergies, medical conditions, brand/generic preferences, etc.Click the “Fill New Prescription” tab on right navigation.Please note: Each patient (self, spouse, dependent(s), etc.) must have his or her own unique e-mail address to create an online account. Click on “Sign In/ Register” Under “Not Yet Registered” you will be asked for your email address and password. How do I set up an Online Ordering Service Account? When using this service, all orders for new prescriptions must be initiated online at. A majority of communication between you and the Mail Order Pharmacy will be through e-mails. If you choose to utilize online ordering, it is helpful if you are familiar with basic online purchasing processes and if you have frequent access to your e-mail account. The Mail Order Pharmacy provides an online ordering service. The interruptions are constant such as: clearing hault at the register, patient counseling, refund / void override. ![]() If the pharmacist abandoned that task and started over after helping customers, he/she would not be able to do much work. If a pharmacist has to finish an open task and close it before speaking to ghe member, that is s big problem. People whom pay $100 membership per year expect a pharmacist to drop whatever they are doing and jump to assist them. Lawsuits will increase and it will eat a big chunk of Costcos profit. Most important is patient safety will go down. As customer service is sacrificed or increasing number of Rx per seconds, members will drop costco. I believe this action is harmful to all COSTCO members. But the time you are on the phone with doctors, transferring Rx, or speaking to insurance companies or faxing requests to DVM & MD office and patient counseling time is not part of the productivity report! There is clear goals #Rx per # seconds is set for each employee. Costco pharmacy just started using biometrics to measure pharmacist and technician productivity in a written counseling format.
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